Photographic Release

Photos of participants may be posted on tour descriptions web pages after some tours.  Unless guests issue specific instructions, that they are not to be included it is assumed that they consent to such use of their likeness. Guests who wish to decline may advise using the “Notes” portion of the Reservation Request form. In the event that a guest declines, it is expected that he or she will not participate in arranged group photo sessions.

Documentation

Traveler is responsible for carrying a valid passport and possessing any required visa(s). Special Private Tours is exempt from any liability, should the traveler be deported or refused entry for not meeting entry requirements or passport irregularities. The traveler will be responsible for any of the costs as a result of this. According to our established cancellation policies and voluntary withdrawal from our services.

Liability and Responsibility

Special Private Tours assume no responsibility whatsoever in whole or part for any occurrences including but not limited to any delay, loss, accidents, personal injury, sickness, medical expenses, or property damage occasioned by fault or negligence of any person, employee or company entrusted with the performance of such service from whatever cause.

Special Private Tours assume no responsibility whatsoever for any expense or inconvenience caused by late arrivals and departures of trains, ships, airplanes, buses, autos or any changes of schedule.

Special Private Tours assume no responsibility for the loss of, or damage to your luggage, money, jewelry, valuables or any other belongings whatsoever and howsoever caused.

Payment

All reserved services require payment in full prior to arrival date, according to the following conditions:

Regards the short day’s tours (one, two or three day’s tours)

We ask for a full payment to secure the booking. The booking is pending until the payment is received.

Regards the multi-day tours (more than 3 days)

  • 25% payment upon confirmation.
  • 75% payment 30 days prior to arrival.

Cancellation policy

Regards the short days’ tours (one, two or three days tours)

  • Cancellation up to 7 days before the start of the activity: the paid price is fully refunded.
  • Cancellation 6 to 2 days before the start of the activity: the paid price is 50% refunded.
  • Less than 48 hours before the start of the activity or in the event of a no-show: the paid price is not refunded. 

Regards the multi-day tours (more than 3 days)

  • Cancellation up to 30 days before arrival: the paid price is fully refunded.
  • Cancellation 29 to 15 days before arrival: the paid price is 75% refunded.
  • Cancellation 14 to 10 days before arrival: the paid price is 50% refunded.
  • Cancellation 9 to 7 days before arrival: the paid price is 25% refunded.
  • Cancellation 6 to 0 days before arrival: the paid price is not refunded.

Extraordinary cancellation

Special Private Tours can cancel the activity on the agreed date without observing a period of notice. If weather conditions, official measures, strikes or other unforeseeable or unavoidable external conditions (in particular force majeure) make the execution of the activity impossible, make it considerably more difficult or endanger it. In this case, the paid price is refunded.